Shipping Policy

  1. General Information

All orders are subject to product availability. If an item is not in stock at the time of order, we will notify you and refund you the total amount of your order, using the original method of payment. 

  1. Delivery Location

Items offered on our website are only available for delivery to address provided during placing order.  Any shipments outside India are not available for delivery.

  1. Delivery Time

An estimated delivery time will be provided to you once your order is placed. Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery is subject to acceptance and approval of your order.

Unless there are exceptional circumstances, we make every effort to deliver your order within estimated and mentioned business days from the date of your order. Business days means Monday to Friday, except holidays. Please note we do not ship on [Sundays].

  1. Shipping Costs

Shipping costs are based on the weight of your order and the delivery method. To find out how much your order will cost, add the items you would like to purchase to your cart, and proceed to the checkout page. Shipping charges will be displayed.

Additional shipping charges may apply to remote areas or for large or heavy items. You will be advised of any charges on the checkout page. Sales tax is charged according to the province or territory to which the item is shipped.

  1. Tracking

 We shall be sending the tracking URL of the courier so that you can track the delivery yourself also. We have a tie up with leading courier service providers in India.

  1. Questions

If you have any questions about the delivery, damaged shipment or your order write to us at connect@divavi.in